Accessibility Statement

Prime Clinical Nursing Pty Ltd

Effective Date: 01 June 2026
Last Updated: 01 June 2026

Our Commitment to Accessibility

Prime Clinical Nursing Pty Ltd is committed to providing an inclusive, accessible, and user-friendly experience for all individuals, including people living with disability, their families, carers, support coordinators, and healthcare professionals.

We believe that everyone should be able to access information about our services with dignity, independence, and ease. We are committed to continuously improving the accessibility of our website and digital services in alignment with the principles of inclusion, choice, and equal access.

Accessibility Standards

We aim to work towards compliance with the:

  • Web Content Accessibility Guidelines (WCAG) 2.1 Level AA

  • Australian Human Rights Commission accessibility principles

  • Disability Discrimination Act 1992 (Cth)

  • NDIS Practice Standards

  • Australian Privacy Principles

While we strive to meet these standards, accessibility is an ongoing process, and we continually review and improve our website as technology and accessibility requirements evolve.

Accessibility Features

To support a broad range of users, our website may include accessibility features such as:

  • Clear and consistent navigation

  • Mobile-friendly and responsive design

  • Readable fonts and text sizing

  • Alternative text descriptions for images where appropriate

  • Keyboard navigability

  • Accessible forms and input fields

  • High-contrast display options

  • Compatibility with modern screen readers

  • Accessibility enhancement tools and widgets

Continuous Improvement

Prime Clinical Nursing regularly reviews the accessibility of its website and online services to identify opportunities for improvement.

This includes:

  • Accessibility testing

  • User feedback reviews

  • Content reviews

  • Website design improvements

  • Ongoing monitoring of accessibility standards and best practices

We are committed to making reasonable adjustments wherever possible to improve access to information and services.

Third-Party Content

While we strive to ensure accessibility throughout our website, some third-party content, software integrations, embedded services, or external websites linked from our website may not be fully accessible.

We encourage users to contact us if they experience difficulties accessing any information or services.

Need Assistance?

If you experience difficulty accessing any part of our website, require information in an alternative format, or have suggestions for improving accessibility, we would welcome your feedback.

We will make every reasonable effort to provide assistance and respond promptly to accessibility-related enquiries.

Contact Us

Prime Clinical Nursing Pty Ltd

Phone: 1300 757 880
Email: director@primeclinicalnursing.com.au
Website: https://primeclinicalnursing.com.au

When contacting us, please provide:

  • The webpage or content you experienced difficulty accessing

  • A description of the issue

  • The device and browser you were using (if known)

  • Your preferred method of contact

This information helps us investigate and improve accessibility for all users.

Feedback

We welcome feedback from participants, families, carers, advocates, support coordinators, healthcare professionals, and members of the community regarding the accessibility of our website and services.

Your feedback helps us continue building a more inclusive and accessible experience for everyone.

Prime Clinical Nursing Pty Ltd is committed to supporting choice, inclusion, independence, and equal access for all members of our community.

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Days Open: Monday - Friday
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